Website Privacy Policy
1. General Information
1.1. Purpose of the Privacy Policy
For Frientag LTD (hereinafter "GamerTag", "we", "us") the protection of the personal data of all GamerTag website users is of great importance. Therefore, we comply with the applicable legal provisions on the protection and processing of personal data, in particular the General Data Protection Regulation ("GDPR"), Austrian Data Protection Act ("DSG") and the Austrian Telecommunications Act ("TKG") and the Maltese Data Protection Act, together with subsidiary legislation (“MDPA”).
The aim of our privacy policy is to provide all necessary information about the processing of your personal data when visiting the GamerTag website (https://gamertag.app) in the most precise, transparent, understandable and easily accessible way possible and to support you in exercising your privacy rights according to section 3 of this Policy.
1.1. Contact of the Controller
Name: Frientag LTD
Location: SOHO St. Julians Punchbowl Centre, Elia Zammit Street, ST. JULIANS, STJ 3154, MALTA
Register Number: C 104278
Tax Number: MT30515025
Telephone: +43 676 842750771
E-Mail support@gamertag.app
2. Processing of Data
2.1. Processing of Personal Data and the Respective Purpose
2.1.1. Contact Us
When you get in contact with us by e-mail, we will process your contact data (name, e-mail address) as well as the content of your message. If you use the contact form on our website, we will process the provided information: In particular your name and the content of your message.
The processing is based on pre-contractual obligations according to Art 6 para 1 lit b GDPR.
2.1.2. Social Media
You can interact with us on our social media platforms "LinkedIn", "Twitter", "Instagram", "TikTok" and "YouTube" as well as on our "Google" company profile by commenting on our posts, reacting to them, sharing a post or sending it to other users. GamerTag will process your interaction, your user name, as well as the personal data of invited third parties, if applicable, in doing so.
This data may also be processed by the social media platforms In this case, GamerTag and the respective platform act as joint controllers according to Art 26 GDPR. For further information regarding the processing of your personal data please visit the following links:
LinkedIn – https://www.linkedin.com/legal/privacy-policy?
Instagram –https://help.instagram.com/155833707900388?cms_id=155833707900388
TikTok – https://www.tiktok.com/legal/page/eea/privacy-policy/en
The data may be processed in order to answer your questions, to comment on your opinion(s) or feedback, to give you the opportunity to express yourself or to promote GamerTag and our product range. The processing is based on our legitimate interests according to Art 6 para 1 lit f GDPR or is necessary for the fulfillment of our (pre-)contractual obligations according to Art 6 para 1 lit b GDPR.
2.1.3. Cookies and other tracking technologies
In order to provide the GamerTag website to our visitors, we use cookies and other trackers. Cookies are small text files that are stored on your end device. Other measures for tracking are scripts or pixels. For a simple and transparent information, we refer to all these tracking technologies as Cookies.
2.1.3.1. Necessary Cookies
We use the following Cookies that are activated without your consent because they are technically necessary for us to provide our services "strictly necessary" in accordance with Sec 165 Para 3 TKG. The use of our strictly necessary Cookies is based on our legitimate interests according to Art 6 para 1 lit f GDPR to provide a functioning website to our visitors:
2.1.3.2. Cookies for Preferences, Analytics and Marketing
In addition, we use Cookies by Google Analytics to monitor the performance of our website. These Cookies will only be activated after your freely given consent according to Art 6 Para 1 lit a GDPR via our Cookie-Banner. You can revoke your consent at any given time with effect for the future by just changing the settings in the Cookie Settings:
2.2. Transfer of Personal Data
Personal data relevant for the respective above-mentioned purposes can be transferred to the following recipients:
to external third parties to a necessary extent based on our legitimate interest (e.g. personnel consultants and service providers, auditors, insurers, legal representatives, labor market service, other third parties involved in the fulfillment of the contract with the data subject or the provision of services by the controller to the data subject and other third parties involved in the employment relationship, e.g. insurance companies, tax consultants, operators of the IT infrastructure);
to courts, authorities and other public bodies to the extent required by law (e.g. Chamber of Labor, Data Protection Authority).
In addition, we work together with external service providers (processors) and transmit your personal data to them to the extent necessary to provide our service. Our processors are manly supplier of IT-services and services for contract administration:
Software and service provider (supply of IT applications) for e-mail as well as for administrative tasks.
General IT administration (including support, software and maintenance, data centers and cloud services)
We have concluded a processor agreement with all our processors in accordance with Art 28 GDPR.
If your personal data is transferred to a third country to which no adequacy decision as defined in Art 45 GDPR applies, the protection of your data will be ensured by means of suitable safeguards as defined in Art 46 GDPR. In the absence of such, we will inform you of this and a transfer will only take place with your explicit consent as defined in Art 49 Para 1 lit a GDPR.
2.3. Retention Periods
We only store your personal data for as long as we need it to fulfill the purposes described above. In certain circumstances we retain the data for a longer period until the end of business relations, court proceedings, warranty periods or general limitation periods. This is necessary in the case of claims for compensation or copyright claims. We store the data from your contact requests for six months to respond in case of inquiries. The data from your interaction with our social media pages will be stored, as long as our content is available online. Prior to this you can request the deletion or simply delete your post on your own.
3. Data Subject Rights
You have the right to access your personal data, right to rectification, erasure, restriction of processing and data portability. If the processing is based on your consent, you can withdraw it at any time with the effect for the future, e.g. by e-mail to suppport@gamertag.app . In addition, you can object to data processing if it is based on our legitimate interests on grounds relating to your particular situation. In this case will no longer process your personal data unless we can demonstrate compelling legitimate grounds. This grounds must override your interests and rights or the processing is necessary for the establishment, exercise or defense of our legal rights.
If you feel that the processing of your data is unlawful or that your data subject rights are infringed in any other manner, you are entitled to file a complaint at the Data Protection Authority. In Austria this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna. In Malta this is the Office of the Maltese Information and Data Protection Commissioner, Floor 2, Airways House, Triq Il-Kbira, Tas-Sliema SLM 1549, Malta. Prior to your formal complaint or if you need any help exercising your rights, kindly contact us under suppport@gamertag.app.
4. Modifications
In the course of the development of our website, we will continuously adapt this privacy policy. We will announce changes on our website (https://gamertag.app/legal/website-privacy-policy). You should therefore access this privacy policy regularly to keep yourself informed of the current status.
May 2024